Legal Document

Carambet Terms & Conditions – Full Policy

We recommend reading through these Terms and Conditions carefully before using Carambet. Everything you need to know about accounts, betting, payments, bonuses, and dispute resolution is clearly laid out here.

Last Updated: January 2026
Written in Bengali
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Key Points

Key Highlights of the Terms & Conditions at a Glance

Account Registration
Each person may register only one account. Providing accurate information is mandatory.
Deposits & Withdrawals
Transactions via bKash, Nagad & Rocket. The deposit method and withdrawal method must be the same.
Bonuses & Vouchers
Every bonus comes with wagering requirements. Bonus funds cannot be withdrawn until those requirements are met.
Data Security
All personal and financial information is protected by SSL encryption and is never sold to third parties.
Responsible Gaming
Limit-setting, self-exclusion, and support resources are always available. Strictly prohibited for users under 18.
Dispute Resolution
All complaints are resolved within 72 hours through our support team.

1 General Terms & Conditions

By using the Carambet website, creating an account, or accessing any of our services, you are considered to have accepted these Terms and Conditions. These terms constitute a legally binding agreement between you and Carambet.

Carambet is an international online gaming platform operating under a valid license. Users from Bangladesh and other countries around the world may access the platform subject to meeting certain eligibility requirements.

Important: These terms may be updated at any time. Continued use of the website after any changes constitutes acceptance of the revised terms.

2 Account Registration & Verification

When registering an account with Carambet, you are required to provide accurate and truthful information. Carambet reserves the right to cancel any account at any time if false or incorrect information is found to have been provided.

Key Registration Requirements:

  • Only one account may be registered per mobile number or email address
  • Multiple accounts from the same household or device are not permitted
  • The name provided at registration must match the name on the payment method linked to the account
  • Accounts may not be transferred or shared with any third party

KYC Verification (Know Your Customer):

Prior to withdrawal, or for transactions above a certain amount, Carambet may request a copy of your National ID card or passport for identity verification. This verification process is typically completed within 24 hours.

Once KYC verification is complete, a green checkmark will appear on your account and your maximum withdrawal limit will be increased.

3 Age & Eligibility Requirements

Minimum age to participate on Carambet 18 Years. Minors are strictly prohibited from using Carambet under any circumstances.

If it is found that a member opened an account while under the age of 18, the account will be immediately closed and the balance may be forfeited.

Additionally, residents of countries where online gaming is prohibited by law may not use Carambet. It is each member's responsibility to ensure they comply with the laws of their own country.

4 Deposit & Withdrawal Rules

Deposit Rules:

Carambet supports account deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200.

Method Minimum Maximum (Daily) Time
BKash৳200৳50,000Instant
Nagad৳200৳50,000Instant
Rocket৳500৳30,000Instant
Bank Transfer৳1,000৳2,00,0001–3 hours

Withdrawal Rules:

  • Withdrawals must be made using the same method used for the original deposit
  • Withdrawals are not permitted while an active bonus is in place and its wagering requirements have not been fulfilled
  • Minimum withdrawal ৳500; maximum ৳1,00,000 per day for KYC-verified members
  • Withdrawal requests are typically processed within 5 minutes to 2 hours

Deposits and withdrawals on behalf of a third party are strictly prohibited. Any such transaction, if detected, will result in the account being frozen.

5 Betting Rules

Before placing a bet on Carambet, it's important to understand the rules below. Once a bet is confirmed, it generally cannot be cancelled.

General Betting Terms:

  • Your account must have sufficient balance at the time a bet is placed
  • Minimum bet amount is ৳50 (may vary in certain markets)
  • Carambet reserves the right to void any bet placed at incorrect odds due to a technical error
  • Bets are refunded if a match is abandoned or cancelled
  • Brief delays may occur during live betting when odds are being updated

Market Settlement Rules:

Bet outcomes are determined based on official results only. TV replays and unofficial sources are not taken into account. For cricket, the ICC ruling is final; for football, the decision of the relevant federation applies.

6 Bonus & Promotion Terms

Carambet offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which members are required to follow.

Wagering Requirements:

To withdraw bonus funds, you must wager them a specified number of times — this is the wagering requirement. For example, ×15 wagering means you must place ৳15,000 in bets for a ৳1,000 bonus.

  • Withdrawals made before wagering requirements are met will be calculated after deducting the bonus balance
  • Multiple bonuses cannot be active on the same account simultaneously
  • Sharing or selling bonus codes with others is strictly prohibited
  • Bonuses are automatically cancelled upon expiry

Cashback bonuses typically carry the lowest wagering requirements (×1), making them the most rewarding to take advantage of.

7 Prohibited Activities

The following activities are strictly prohibited on Carambet. If any such activity is detected, the account will be closed and the balance may be forfeited.

  • Bonus Abuse: Creating multiple accounts to claim bonuses
  • Money Laundering: Use for money laundering purposes
  • Match Fixing: Artificially influencing the outcome of any sporting event
  • Hacking: Unauthorized attempts to access the platform's systems
  • Arbitrage Betting: Gaining systematic advantages through algorithmic methods
  • Use of Third-Party Accounts: Placing bets or managing an account on behalf of another person

Carambet's advanced anti-fraud system automatically detects suspicious activity. If fraud is confirmed, the relevant information may be handed over to law enforcement authorities.

8 Account Suspension & Closure

Carambet reserves the right to suspend or permanently close any account for any reason, including but not limited to terms violations, security concerns, or a member's own request.

  • Members may also request to close their account at any time
  • You should withdraw your balance before closing your account
  • Permanently closed accounts generally cannot be reopened
  • Account balances are non-refundable if the account is closed due to fraud

9 Data Protection & Privacy

Carambet takes the privacy of your personal information very seriously. Information provided at registration is used solely for service delivery, identity verification, and legal compliance purposes.

  • All data is protected with 256-bit SSL encryption
  • Your information is never sold to any third party
  • Your information is never shared with governments or third parties without a lawful basis
  • Members may request the deletion of their personal data at any time

For more details, visit our Privacy Policy Read.

10 Responsible Gaming

Carambet believes gaming is for entertainment – not addiction. That's why we actively promote responsible gaming.

Your Rights & Options:

  • Deposit Limit: Set your own daily/weekly/monthly deposit limits
  • Bet Limits: Decide in advance the maximum amount you are willing to stake on a single bet
  • Temporary Break: Temporarily suspend your account for anywhere between 24 hours and 6 months
  • Self-Exclusion: You may enrol in a long-term self-exclusion programme

If you feel that betting is having a negative impact on your life, reach out to our support team today. We're always here to help.

To learn more, visit our Responsible Gaming View page.

11 Dispute Resolution

If you have a dispute with Carambet, please contact our support team first via live chat or email. Most issues are resolved within 24–72 hours.

Dispute Resolution Process:

  1. Submit a complaint via live chat or email
  2. The support team will provide an initial response within 48 hours
  3. If unresolved, the matter will be escalated to Carambet's Dispute Resolution Manager
  4. If no resolution is reached, members may escalate their complaint to the licensing authority

If a member disagrees with a decision made by Carambet, they have the right to independently lodge a complaint with the relevant gaming authority.

12 Changes to Terms & Effective Date

Carambet reserves the right to modify, update, or cancel these terms at any time. Any changes will be announced on the website, and significant updates will also be communicated via email.

Continued use of the site after any changes will be considered acceptance of the updated terms. If you do not wish to accept the new terms, you should close your account and withdraw your balance.

Date of last update to these Terms & Conditions: January 2026. For any questions, support@carambet.appto get in touch.

FAQ

General Enquiries

Yes, Carambet employs multiple layers of security to keep your information safe. All data transmissions are protected by 256-bit SSL encryption — the same standard used in the banking sector. Your bank or mobile banking details are never stored on Carambet's servers; all transactions are processed directly through payment providers. Personal information such as your name, address, and NID is used solely for identity verification and is never sold to third parties. Information is not shared with government bodies or any other organization except where required by law. Carambet also undergoes regular third-party cybersecurity audits.

This is known as a parlay or accumulator bet. To place one on Carambet, simply add multiple match markets to your bet slip one by one. Click your preferred team or outcome on the odds board for each market — each selection will be added to the bet slip automatically, and the combined odds will multiply with each addition. Once you've made all your selections, enter your total stake and tap the "Confirm Bet" button. With a parlay, you need every single prediction to be correct to win — if even one selection loses, the entire bet is lost. You can typically combine between 2 and 10 markets in a single parlay. Keep in mind: the more markets you add, the greater the risk. It's best to start with small stakes.
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